Stop running your property business from chat threads and spreadsheets.
PropManage gives property management companies one place to receive requests, auto-dispatch contractors, and prove the work was done — saving your dispatchers hours every day.
If this sounds familiar, you're not alone
A leak gets reported in WhatsApp at 9pm — and disappears under 200 other messages by morning.
You're calling the contractor again to ask if he actually showed up at the property.
Your dispatcher spends three hours every Monday rebuilding the weekly cleaning schedule by hand.
Everything your operations team needs
Four core modules that replace the spreadsheets, chat groups, and phone calls you're using to keep properties running today.
Work Orders
Capture every request in one place with priority, deadline, and SLA. Track each work order from open to closed, attach photos and comments, and see at a glance what's overdue. No more requests lost in chat.
Smart Contractor Dispatch
PropManage auto-assigns the nearest available contractor based on location, skills, and current load. If someone is sick or on leave, the task is reassigned automatically — your dispatcher doesn't have to make a single call.
Owner Portal
Each owner gets a private cabinet showing only their properties, open requests, and completed work with photo reports. They submit issues online instead of texting you at midnight, and they accept finished jobs with one click.
Telegram Bot for Contractors
Field workers receive tasks, update status, and send photo reports through a Telegram bot — no app to install, no training required. They already use Telegram every day; now their work fits right into it.
Why property management companies switch to PropManage
Built around the daily reality of running 10 to 200 properties with a small operations team.
Never lose a request again
Owners submit through the portal, residents through a form, your team through the dashboard — every request lands in one inbox with a deadline and an owner. Nothing slips into a chat thread.
Stop manually dispatching contractors
Auto-dispatch picks the right contractor based on location, skills, and availability the moment a work order is created. Your dispatcher reviews exceptions instead of making fifty phone calls a day.
Get proof the work actually happened
Every closed work order carries a photo report, timestamp, and the contractor who did it. When an owner asks what they're paying for, you have the answer in two clicks — no more 'just trust us'.
Hit your SLAs without policing them
Set response and resolution times by request type. PropManage tracks the clock automatically and escalates anything at risk before it breaches — so you find out before the owner does.
Build owner trust on autopilot
The owner portal shows real-time status, completed jobs, and photo proof. Owners stop pinging you for updates because they can see them, and renewal conversations get a lot easier.
Make every action accountable
Who took the request, who got dispatched, who closed it, when — every step is logged. Disputes become a 30-second lookup instead of a 30-minute investigation, and your team operates with clear ownership.
From request to resolution in four steps
The same flow whether it's a leaking pipe, a scheduled cleaning, or a guest check-in.
Request comes in
An owner submits through the portal, a resident reports an issue, or a recurring template generates the task automatically — every request enters PropManage with priority and deadline already set.
Auto-assigned to the right contractor
PropManage picks the nearest available contractor with the right skills and sends the task to their Telegram. If they decline or go offline, it reassigns instantly without your dispatcher lifting a finger.
Contractor completes and reports
The contractor accepts the task in Telegram, updates status as they work, and uploads a photo report on completion. Everything syncs back to PropManage in real time with timestamps.
Manager and owner see the result
The work order closes, the owner gets a notification with photos, and the manager sees it on the dashboard. Owner approval is one click — and you have a permanent record of the job.
Request comes in
An owner submits through the portal, a resident reports an issue, or a recurring template generates the task automatically — every request enters PropManage with priority and deadline already set.
Auto-assigned to the right contractor
PropManage picks the nearest available contractor with the right skills and sends the task to their Telegram. If they decline or go offline, it reassigns instantly without your dispatcher lifting a finger.
Contractor completes and reports
The contractor accepts the task in Telegram, updates status as they work, and uploads a photo report on completion. Everything syncs back to PropManage in real time with timestamps.
Manager and owner see the result
The work order closes, the owner gets a notification with photos, and the manager sees it on the dashboard. Owner approval is one click — and you have a permanent record of the job.
Built for everyone who touches a property
Three roles, one platform — each person sees only what they need.
Property Managers
- See every open request, contractor, and property on one dashboard
- Auto-dispatch tasks instead of calling contractors one by one
- Build recurring schedules once and let them run themselves
- Track SLA, response time, and team performance in real reports
Property Owners
- View only your properties and your open work orders
- Submit requests online without phoning or texting the manager
- See photo reports and timestamps for every completed job
- Approve finished work with a single click in your cabinet
Contractors
- Receive tasks directly in Telegram — no app to install
- See address, deadline, and instructions the moment a task arrives
- Update status and upload photo reports right from the chat
- Get auto-routed jobs near your location to cut travel time
Built to scale with your business
Simple, transparent pricing
Pay for results, not unnecessary features. The price grows only with your business.
Fixed subscription + per-unit fee. No hidden charges. No long-term contracts.
Starter
For small portfolios · up to 15 units
What's included
- Full dashboard and analytics
- Unlimited contractors
- Unlimited work orders
- Telegram bot for contractors
- Owner portal
- Basic SLA reports
- Email support
Growth
For most property management companies · 16–150 units
What's included
- Everything in Starter
- Advanced analytics and reports
- Automated email report delivery
- Priority support
- PMS and Airbnb integrations (on request)
Enterprise
For large portfolios and professional PM companies · 150+ units
What's included
- Everything in Growth
- White-label (your brand)
- Dedicated account manager
- Custom integrations
- Priority feature development
- Monthly billing — no long-term commitment
- Over 70% of our pilot customers recover the cost of PropManage in the first month through time savings and reduced losses
Common questions before you sign up
Get early access to PropManage
Tell us about your company and we'll set up a demo on your real properties within 24 hours — so you can see the platform with your data, not a generic showcase.
No credit card required. No long-term contract.